At Tay Do Auto, we are committed to providing a professional, transparent, and dedicated vehicle delivery process, ensuring every vehicle reaches our customers in perfect condition, following our “Customer-Centric” strategic model.
1. Pre-Delivery Inspection (PDI)
Before handover, every vehicle undergoes a rigorous inspection process:
- Final Technical Check: Ensuring all operational parameters, safety systems, and electrical equipment meet standards.
- Document Preparation: Preparing all necessary invoices, registration papers, warranty books, and related certifications.
- Professional Cleaning: Each vehicle is thoroughly cleaned and inspected for aesthetics before handover.
2. Delivery Methods and Locations
We offer flexible delivery options to meet the needs of both individual (B2C) and corporate (B2B) clients:
- Showroom Delivery: Customers can visit Tay Do Auto’s modern showroom facilities to complete handover procedures.
- Doorstep Delivery: By prior agreement, a representative will transport the vehicle to the specific time and location requested by the customer (home or business headquarters).
3. Handover Process and Orientation
At the time of delivery, a Tay Do Auto consultant will perform the following steps:
- Physical Verification: Collaborating with the customer to check the vehicle’s condition, included accessories, and custom truck body configurations if applicable.
- Operational Guidance: Providing a detailed introduction to features, periodic maintenance schedules, and usage tips for durability and fuel efficiency.
- Confirmation: The customer signs the acceptance report and receives the vehicle along with the official document package.
4. Post-Delivery Commitment
Our partnership does not end at the moment of delivery:
- Comprehensive 3S Model: Customers enjoy full benefits regarding Sales, Service, and genuine Spare Parts at our modern service center.
- Fast Technical Support: We commit to efficient service to minimize downtime, ensuring your business operations remain uninterrupted.
TAY DO – ALWAYS ACCOMPANYING YOU TO SUCCESS
